Patient Reviews
Patient Reviews
If you wish to change how you feel about your smile and dental health with treatments that are customized to exceed your goals, look no further! Our highly experienced dentist at Advanced Smiles is passionate about treating individuals throughout Frisco, TX with a range of cosmetic and oral health concerns. Over the years, our office has had the pleasure of receiving numerous testimonials from patients of all sorts who have witnessed our top-notch care firsthand. We welcome you to look through our extensive list of reviews and see what patients have to say so you can know what to expect when you visit us.
Reviews for Restorative Dentistry Services in Frisco, TX
"We've used them for 11 years now. They are great. Normal cleaning and care is a piece of cake. I've had to get crowns, they make the unpleasant bearable! They really are good."
"I’ve had massive amounts of dental work done since I was 18, and now I’m 70. Crowns, bridges, veneers, root canals, gum treatments, implant, you name it. So when I say this is a state-of-the-art dentist and dental practice, I know from years of experience what’s great and what isn’t! And this is the best office I’ve ever been to. Dr. DePaoli is thorough, considerate, gentle, and explains what he’s doing and why. His staff is fantastic - friendly, cheerful, highly trained, and accommodating. I’m fact, I had the best teeth cleaning experience there that I’ve had in probably 10 years (and I normally get 3-4/year). Don’t hesitate to book an appointment."
"This visit was regular cleaning and checkup. Sandy, the hygienist, was so gentle it was a treat. Dr. DePaoli found no new problems, and the partial he made several years ago still fits snug, chews comfortably and looks great! In the 14 years Dr. DePaoli has taken care of my dental needs, we've done root canal, crowns, filings, and redesigned the partial to add a tooth when one of mine had to be removed. He's the epitome of "painless" Dentist, and talks me through every step. Stephanie and the front office staff make scheduling appointments, processing insurance go smooth. I highly recommend Advanced Smiles for your family and cosmetic dentistry needs."
"Since I began going to Advanced Smiles, I have had my teeth cleaned once and two crowns. I had asked my PCP for a recommendation and she highly recommended Dr. De Paoli. So far, I've had my teeth cleaned once and two crowns. Very pleased with Dr. De Paoli and his staff. After living in the Frisco area for 5 years, I have a dentist I have confidence in and he also has a friendly and professional staff. Later this month, I have another appointment to have my teeth cleaned."
"I cannot say enough good things about this practice or recommend them enough. I’ve been a patient here for a few years now and I love how they care about me and my overall dental health. I never feel rushed or like I can’t ask questions. During more involved procedures like root canals and crowns, Dr. De Paoli explains what to expect, takes his time and makes sure you’re as comfortable as possible. I’ve always hated going to the dentist, even had a lot of anxiety about it, and since going here, I’m now totally comfortable going. This is a trustworthy practice that knows what they’re doing and I’m so happy I found them."
"I truly can not say enough about this office! The very last place I want to be is getting my teeth worked on — anxiety through the roof!! Root canal and crown —- never felt a thing!!!!!! I love love this dentist office 💯"
"I truly can not say enough about this office! The very last place I want to be is getting my teeth worked on — anxiety through the roof!! Root canal and crown —- never felt a thing!!!!!! I love love this dentist office"
"They are always optimistic and very professional! First time for dentures and they are very precise regarding the fitting!"
"Dr.Paoli and his assistant Karen are excellent team. They were very thoughtful and caring during my root canal procedure. I was never uncomfortable in that chair. The hours that followed at home I wasn’t uncomfortable nor had pain. Excellent care!"
"Dr. De Paoli has been our dentist since we moved to Frisco in 2012 and he is great! He is very patient, kind and always answers all of my questions. I had a root canal performed yesterday, he and Elyssia were amazing! He checked on me throughout the procedure to make sure I was comfortable. Amy is our dental hygienist and she is the best! My husband comes here as well and we recommend them to everyone."
"The boys and I had our 6-month check up this month. So glad the boys had a great report but mom needed a new crown. I said goodbye to an old mercury filling. Dr. De Paoli caught it just in time. Praying no root canal! Love this team at Advanced Smiles! Been going to them for 9 years! 😊"
"everyone was professional and friendly. Did a very good job on my dentures. would always use them for dental work."
"Professional and friendly. Even the anesthetic syringe and root canal went smoothly!"
"Dr. Ernest De Paoli was beyond amazing. From the moment he numbed the area for the root canal, to the moment he finished up the procedure I felt nothing. At ALL! It has almost been 24hours and I have yet to feel ANY soreness, bruising or throbbing whats so ever. Being nervous for future dentist appointments is a thing of the past. I will recommend him to everyone I know and plan to move offices for my whole family. You will not feel judged at all for any procedures you’ve gone past due with or just had no clue you needed done. Love this office!! 2/28/2020: Since I can’t give another 5 stars, I wanted to take the time to thank the team once again for amazing service. I unfortunately need another root canal from previous work done (in a completely different office). I’m telling you guys, I thought this experience might be different but I didn’t feel a THING from beginning to end. This team continues to amaze me and I actually look forward to dentist visits."
"I had an appointment last week that was part two of a three step process in completing my root canal. I didn't think it was possible for this appointment to go better than the first one but it was! I experienced zero pain and I was completely relaxed. I had some mild discomfort that afternoon (nothing that an ibuprofen couldn't take care of) and my tooth never hurt after that. Excellent work by Dr. De Paoli and his team!"
"You never expect a root canal to be a good thing, but the experience I had yesterday was not bad all things considered. Dr. Depaoli and his assistant were so kind and considerate during the process and I experienced ZERO pain throughout. A little tenderness today but nothing I can't handle. If you must have this procedure done, Advanced Smiles is definitely the place to go."
"Very clean and professional facility with latest technology for X-rays and Temporary Crown. I was very happy with the procedure being explained fully and step by step progress."
"Dr. De Paoli has been our dentist since we moved to Frisco in 2012 and he is great! He is very patient, gentle and kind. He always answers all of my questions. I had a root canal performed yesterday, he and Elyssia were amazing! He checked on me throughout the procedure to make sure I was comfortable. Amy is our dental hygienist and she is the best! My husband comes here as well and we recommend them to everyone."
"Dr. De Paoli has been our dentist since we moved to Frisco in 2012 and he is great! He is very patient, gentle and kind. He always answers all of my questions. I had a root canal performed yesterday, he and Elyssia were amazing! He checked on me throughout the procedure to make sure I was comfortable. Amy is our dental hygienist and she is the best! My husband comes here as well and we recommend them to everyone."
"Dr. De Paoli has been our dentist since we moved to Frisco in 2012 and he is great! He is very patient, gentle and kind. He always answers all of my questions. I had a root canal performed yesterday, he and Elyssia were amazing! He checked on me throughout the procedure to make sure I was comfortable. Amy is our dental hygienist and she is the best! My husband comes here as well and we recommend them to everyone."
"Dr. De Paoli has been our dentist since we moved to Frisco in 2012 and he is great! He is very patient, gentle and kind. He always answers all of my questions. I had a root canal performed yesterday, he and Elyssia were amazing! He checked on me throughout the procedure to make sure I was comfortable. Amy is our dental hygienist and she is the best! My husband comes here as well and we recommend them to everyone."
"Dr. De Paoli has been our dentist since we moved to Frisco in 2012 and he is great! He is very patient, gentle and kind. He always answers all of my questions. I had a root canal performed yesterday, he and Elyssia were amazing! He checked on me throughout the procedure to make sure I was comfortable. Amy is our dental hygienist and she is the best! My husband comes here as well and we recommend them to everyone."
"Dr. De Paoli has been our dentist since we moved to Frisco in 2012 and he is great! He is very patient, kind and always answers all of my questions. I had a root canal performed yesterday, he and Elyssia were amazing! He checked on me throughout the procedure to make sure I was comfortable. Amy is our dental hygienist and she is the best! My husband comes here as well and we recommend them to everyone."
"Dr. De Paoli has been our dentist since we moved to Frisco in 2012 and he is great! He is very patient, kind and always answers all of my questions. I had a root canal performed yesterday, he and Elyssia were amazing! He checked on me throughout the procedure to make sure I was comfortable. Amy is our dental hygienist and she is the best! My husband comes here as well and we recommend them to everyone. 🌟"
"I relocated to Frisco 4 years ago from California. Over the course of 4 years I have tried various dentists in the Frisco/Plano area with numerous disappointing experiences. I visited Dr. De Paoli’s office with a cracked tooth. Dr. De Paoli took the time to thoroughly explain everything in detail and put me at ease. He also caught the crack early enough to save me from a painful root canal. When I came in for the final crown it was a perfect fit even conforming into my current invisilign retainers. Every visit was painless and quick. He is kind with incredible experience, and every visit was a breeze. His staff has been extremly knowledgeable and courteous as well. Definitely coming back to Dr. De Paoli."
"Great experience! Friendly staff. My root canal was painless. Thanks so much A+++"
"I am extremely impressed with Dr. DePaoli and his staff, especially Tiffany. The offices are impeccable. Everything about them is modern, inviting, comfortable and efficient. Tiffany took her time and listened to everything I had to say about my previous dental experiences. As each set of pain-free x-rays were taken, they were automatically sent to Dr. De Paoli's computer for review. When he came in to speak with me, he did a cancer screening and other inspections and then reviewed his findings while showing me the x-rays on the big-screen that I could see clearly as he explained. I have been to many, many dentists over the last few years, but this is the one I will use as long as I live in the Plano/Frisco area. They were recommended by my Primary Care Physician. I should have asked for that recommendation a long time ago! I am sending my husband here next week. Could not be happier! Follow-up Review: I can now tell you about my experience with having a crown in October of 2018. Karen worked with Dr. DePaoli on the preparation and fitting for the crown and placing the temporary crown. Then two weeks later Tiffany worked with Dr. DePaoli to install the permanent crown. I have not had any problems whatsoever. The whole procedure was perfect and pain-free with loving care. Then I went in last week (December) with some discomfort in a different area. Again, kind and loving attention from Karen and Dr. DePaoli as they explained their findings. I will be back in January for a cleaning and possible new crown. I trust them implicitly and will let them do whatever is necessary. My husband is also a new, happy patient and we will both go there for the rest of our lives."
"I have been coming to Dr De Paoli since 2005. He and his staff are very nice and always helpful. Once you are an established patient you can even get ahold of him on his cell phone for dental emergencies. It is nice to know you can reach your dentist when you have busted up your mouth. Most importantly he has never been the type of dentist that tries to maximize his income by suggesting procedure i might need or must have. He has been conservative with my treatment plans. When i cracked a porcelain crown in less than a month (the first one he has ever had because i like to be special) he covered all cost to fix my crown and conversion to a gold crown!! I have since done 4 more crowns with him. They are very good at pain control with the numbing process with the needles that i don’t even feel it. I highly recommend his practice."
"I was referred to this Office by my Office Manager were I work. I have had a Root Canal done with Dr. Paoli (Advance Smiles, Frisco) office a month ago. I went back after this procedure with no pain at all. I just had my teeth cleaned recently and they did a great job!! Going to the Dentist is never fun, but I would refer anyone to this office. ( I have referred 1 of my co-workers, and she loves the office also, and a guy friend. This office makes you feel comfortable, everyone working there have great Customer Service skills and that means a lot!!!! I love the Goody Bag you get when you get your teeth cleaned.....Bless you All!!!!! Thanks, for taking care of my SMILE... Joyce Payne"
"I have had two Root Canals done lately and both times the experience was GREAT!! Staff is very helpful and nice and the Doctor is outstanding. Have been very satisfied with the service I received and highly recommend to anyone."
"Dr. De Paoli and his staff are amazing! I had a root canal this week and I didn't feel a thing! They made sure that I was comfortable the whole time and they were so caring! Dr. De Paoli even called me the next day after my root canal to check in on me and see how I was doing. That's almost unheard of for a doctor to call his own patients personally just to make sure that they are doing alright. I would highly recommend Advanced Smiles!"
"Great experience! The entire staff was very caring, attentive, knowledgeable and very professional especially Dr. De Paoli. He took plenty of time to explain the procedures and what needed to be done. They carry the latest technology. I had to have a root canal done and didn't feel a thing! Appointments are always on time. . Outstanding customer service at every level. Highly recommended!"
"As a dental industry veteran, I was working at Advanced Smiles for a week when I began to ask some of the staff, "Is Dr. De Paoli ALWAYS so happy to be at work and treating patients??". "YES! ALWAYS.", was the consensus. A rare find this place is. Dr. De Paoli LITERALLY bounces from room to room greeting patients by name and spending ample time with them answering questions and attending to them with the utmost respect and care. He is also usually the first to arrive to the office and the last to leave, walking the employees out. There are plenty of positive patient reviews about Advanced Smiles and Dr. De Paoli so I figured an insider's point of view wouldn't hurt. I know what the majority of dental patients are looking for in a dental office: accommodating hours, friendly staff, trustworthy dentist and fair fees. We must be all that and more because with the hundreds of dental offices in the metroplex, many patients commute to Advanced Smiles for their routine visits. Patients feel important at Advanced Smiles, and they should, because lots of thought goes into making the clients comfortable and happy. Complimentary Nitrous Oxide, no waiting, payment options and patient appreciation gifts at every visit that rival celebrity party grab bags are just a few of the perks I've heard patients gushing over. Additional perks that, as a dental office employee, I know to look for are: dental restorations that last, accurate treatment estimates and knowledgeable, experienced staff that care about each and every one of their patients. With complimentary initial exam and digital images, insured and self-pay patients alike are welcome and encouraged to experience the healthcare at Advanced Smiles."
"Without a doubt, the best dentist I've ever been to. I was so scared to have a root canal, and it was literally a piece of cake. The shot didn't even hurt. And to make things even better, all of the girls in his office are so sweet and nice to talk to. I highly recommend!"
"SERIOUSLY GREAT!!!! I hate going to the dentist and I needed a root canal. I had it done just a couple of hours ago and it was a piece of cake! The Doctor and his staff were so great!! I will never go anywhere else!"
"I have been their patient for 3+ years. Two crowns with root canals are done, so I am speaking from experience: Dr. De Paoli is a highly trained experienced professional with state of the art equipment, 'always there for you' team, in a beautiful office setting in easily accessible south Frisco location. And all of that is not the reason he is my dentist: He absolutely won my heart with his carrying personality and his unique soft gentle touch, which makes pain go away. That is something that money can't buy."
"Hands down the best experience I have ever had. I hadn’t gone to the dentist in a few years. After checking yelp reviews I decided to go ahead and schedule with advanced smiles. First off, the checkup and X-ray is free for new patients. I also received a discount for paying up front;) (I had a root canal done and felt ZERO pain) while in recovery I received a phone call from the dentist personally to see how I was doing and how my pain level was. You never get that with any other doctor or dentist!! I referred the dentist to one of my good friends and she said this was the best experience she has ever had with a dentist as well. Advanced smiles also sent me a $25.00 Cheesecake Factory gift card for the my referral. Love this place!"
"After a completely pain-free ROOT CANAL today I have to say that I totally love Dr dePaoli and the staff at Advanced Smiles and am a lifelong patient for sure! Thank you for making this so much easier than what I had been bracing myself for 😉"
"After a completely pain-free ROOT CANAL today I have to say that I totally love Dr dePaoli and the staff at Advanced Smiles and am a lifelong patient for sure! Thank you for making this so much easier than what I had been bracing myself for"